Shipping policy
Last Updated: July 27, 2026
At Zauci, we are committed to providing a dependable and transparent shopping experience for our customers throughout the United States. We proudly offer FREE shipping on every order with no minimum purchase required.
At this time, we only ship within the United States and do not offer international shipping.
Delivery Times
Below are our estimated shipping timeframes:
- Order Cutoff Time: 5:00 PM Eastern Time (ET)
- Handling Time: 1–3 business days (Monday–Friday)
- Transit Time: 5–12 business days (Monday–Friday)
- Estimated Total Delivery Time: 6–15 business days
Orders placed after 5:00 PM ET will begin processing on the next business day.
Shipping Carriers
We partner with trusted shipping providers to ensure reliable delivery throughout the United States, including:
- USPS
- UPS
- FedEx
- Regional delivery carriers, when applicable
Shipping Costs
Free Standard Shipping is available on every order shipped within the United States. No minimum order value is required.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use that tracking information to monitor your shipment at any time through our Track My Order page.
Delivery Issues
If your package is delayed, lost, arrives damaged, or you experience any delivery-related issues, please contact our customer support team as soon as possible. We will work with the shipping carrier to help resolve the issue and ensure you receive the best possible assistance.
Contact Us
Store Name: Zauci
Website:
https://zauci.com
Customer Support:
8:00 AM – 6:00 PM EST (Monday – Sunday)
Email:
support@zauci.com
Phone:
+1 (813) 641-4391
Address:
1700 E 26th St, Chattanooga, TN 37407
Address available only for administrative correspondence and product returns. No physical retail location or point of sale is available at this address.
We aim to answer phone calls and respond to emails within 12 hours during business days.