Terms of service

Last Updated: July 27, 2026

Thank you for choosing Zauci. By using or purchasing from zauci.com, you agree to follow the terms listed below. These Terms of Service apply to all visitors, users, and customers. Please read them carefully. If you do not agree with these terms, please discontinue use of our website immediately.

Eligibility & Website Use

To use our website, you must:

  • Be at least 18 years old or have permission from a legal guardian.
  • Use the website only for lawful, personal purposes.
  • Avoid activities that could harm the website, other users, or our business.

We reserve the right to restrict access, suspend accounts, or take legal action if harmful, fraudulent, or dishonest behavior is detected.

Products, Pricing & Availability

Our products are offered exclusively through our online store. While we strive to ensure all information is accurate, errors or revisions may occasionally occur. We reserve the right to:

  • Adjust pricing or promotional offers when necessary.
  • Modify product descriptions, inventory, or availability.
  • Limit or refuse orders at our discretion.
  • Discontinue products without prior notice.

Product colors and appearance may vary slightly depending on your screen settings or manufacturer updates.

Orders & Payment

By placing an order, you confirm that all information provided is accurate and authorize Zauci to charge your selected payment method.

Your order may be canceled if:

  • Fraudulent or suspicious activity is suspected.
  • Payment cannot be verified or processed.
  • An item is unavailable or out of stock.

If we cancel your order, a full refund will be issued to your original payment method.

Shipping & Processing

Orders are typically processed within 1–3 business days before shipment. Delivery times vary depending on destination and carrier performance.

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier and the customer. Please review our Shipping Policy for complete shipping information.

Returns, Refunds & Exchanges

All return, refund, and exchange terms are outlined in our Refund Policy. By placing an order, you acknowledge and agree to those terms.

Ownership & Intellectual Property

All content on this website—including images, graphics, logos, text, product descriptions, and website design—is the intellectual property of Zauci and is protected under applicable copyright, trademark, and other intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited without prior written permission.

Third-Party Websites & Tools

Our website may contain links to third-party websites, services, or tools. We are not responsible for the content, privacy practices, or policies of those third parties. Your use of third-party services is at your own risk.

Accounts & Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Limitation of Liability

To the fullest extent permitted by law, Zauci shall not be liable for:

  • Loss of profits, revenue, or business opportunities.
  • Shipping delays or issues caused by third-party carriers.
  • Damage resulting from misuse or improper use of products.
  • Any indirect, incidental, special, or consequential damages.

Products should always be used responsibly and according to any provided instructions.

Unacceptable Use

You agree not to:

  • Use our website for illegal, fraudulent, or abusive purposes.
  • Attempt to interfere with the security or functionality of the website.
  • Copy, reproduce, or distribute website content without authorization.
  • Misrepresent Zauci or falsely imply an affiliation with our business.

Violations may result in account suspension, termination of access, cancellation of orders, or legal action where appropriate.

Policy Updates

We may revise these Terms of Service at any time. Changes become effective immediately upon posting to this page. Continued use of our website after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

Contact Us

Store Name: Zauci

Website:
https://zauci.com

Customer Support:
8:00 AM – 6:00 PM EST (Monday – Sunday)

Email:
support@zauci.com

Phone:
+1 (813) 641-4391

Address:
1700 E 26th St, Chattanooga, TN 37407

Address available only for administrative correspondence and product returns. No physical retail location or point of sale is available at this address.

We aim to respond to all inquiries within 12 hours during business days.